FamilyTells

A few helpful answers

Before your first chapter.

Clear answers about the current experience and the products we’re building.

Can I buy a printed book today?

Not yet. You can explore the samples and prepare a free story brief. Printing, shipping, and checkout need to be finalized before orders open.

Do you keep the photos I select in the brief?

No. Photo previews on the Start Your Story page stay in your browser session and are not uploaded. They disappear when the page is closed or refreshed.

Can I save my brief?

Yes. At the review step, download a plain-text brief or print it. Photos are not included.

Can you research my family history?

Historical research is a planned service. The current form gathers your brief and does not search records or verify family relationships.

Are sample books final?

No. They are design previews. Character likeness and scene consistency still require review, and the Slate basketball scene has a known error.

Can I invite relatives or share photos privately?

Shared family spaces are in development. You can share your downloaded brief yourself, but the public planning flow does not send invitations.

What does a baby book use for pages?

Usually thick board-book pages with rounded corners. Stock, ink/coatings, age suitability, and applicable testing must be confirmed with the selected printer before sale.