FamilyTells

Clear expectations

Before an order is placed.

The current public experience is a story-planning and sample-book preview service.

No purchase in the planning flow

Completing a brief does not place an order, reserve production capacity, or create a delivery promise. Proposed prices are not live offers. No payment is collected by the planning forms.

Content and permission

Only use photographs and memories you have permission to share. An adult should manage any project involving a child. Avoid sensitive information that is unnecessary to the story.

Production and review

Before a paid order opens, the studio must provide the agreed deliverables, revision scope, production timing, printing and shipping costs, cancellation terms, and damaged-item or print-error remedies in writing. Review and approve character proofs and book layouts before final production.

Samples and concepts

Sample books and product covers illustrate the creative direction. They are not evidence of approved likeness, final print quality, completed customer orders, or product availability.

Questions

Prepare an inquiry for the studio. You can send your inquiry to tom@connectedconsulting.io through your email app.